NeoLife strives to ensure you are 100% satisfied with your products.

If your purchased products from our site and there are damaged or missing items in your delivery please email Veronica for assistance.

Please provide an explanation as to why you are dissatisfied with your product (photos can be helpful in the case of damage). Veronica will then report this to NeoLife for the appropriate action.

Ensure you keep the packaging should you wish to return the products via our courier service who will collect them from you.